PRIVACY POLICY

Privacy Policy - AskDrAyd.com

Your privacy matters deeply. This policy explains how your information is handled.

What Information I Collect

When you submit your situation or questionnaire, I receive the information you voluntarily share:

  • Your written description
  • Questionnaire responses
  • Messages you send through the site

I do not collect:

  • • Insurance information
  • • Medical records
  • • Social Security numbers
  • • Payment info (payments are processed through secure third-party platforms)

How Your Information Is Used

Information is used only to:

  • Review your situation
  • Provide guidance
  • Communicate with you

I do not sell or share your information with outside companies.

How Your Information Is Stored

All data is stored securely in encrypted systems.

Only Dr. Ayd has access to your written information.

Confidentiality Exceptions

As with any professional guidance service, confidentiality may be broken only if required by law, such as:

  • Risk of harm to self or others
  • Suspected abuse of a minor or vulnerable adult
  • Court order

These situations are rare, but legally mandated.

Cookies & Analytics

The website may use basic analytics to understand site traffic.

No personally identifying information is collected.

Questions?

Contact:

Dr. Janette Ayd

Via the "Contact" page on AskDrAyd.com.

TERMS OF USE

Terms of Use - AskDrAyd.com

By using this website, you agree to the following:

1. This is not therapy.

Ask Dr. Ayd provides guidance and perspective, not mental health treatment.

No diagnosis, treatment, or medical documentation is provided.

2. Not for emergencies.

If you are in crisis or experiencing danger, call your local emergency number or 988.

3. Adults only.

This service is for individuals 18 years and older.

4. No guarantee of results.

Every situation is unique. Guidance is based on professional experience but outcomes vary.

5. Intellectual property.

Written assessments, materials, and content cannot be copied, published, or distributed without permission.

6. Payment and refunds.

All payments are final once the assessment is delivered.

7. Contact

Questions can be directed through the Contact page.

CONFIDENTIALITY STATEMENT

Your privacy is respected and protected.

Everything you share is kept confidential except in the rare cases where disclosure is required by law:

  • Risk of serious harm to self or others
  • Suspected abuse of a minor or vulnerable adult
  • Court order

Your information is never sold, shared, or used for advertising.

All communication is written and stored securely.